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Mobile App Development Lead 

Bachelor of Technology - BTech

• Conducted in-depth instrumentation and created custom dashboards to
provide the data analysis team with valuable insights, leading to informed
decision-making and improved business outcomes.
• Designed and implemented an auto-restart functionality for RabbitMQ
processes,resulting in increased uptime and improved performance for
critical systems.
• Developed a new conditionality and fallback mechanism for
customer-agent assignment logic, improving the accuracy and efficiency of
the customer support process and resulting in higher customer
satisfaction rates.
• Optimized code for multiple webhooks and API endpoints, reducing load
times and improving overall system efficiency, resulting in significant cost
savings for the company.

Software Engineer Intern

Working with ReactJs Framework and Firebase and got some experience while working on a real-life project.

Web Developer

Freelance App Developer

• Developed the Video PD Journey feature, which generated significant
revenue for the company and provided customers with a seamless
experience.
• Implemented a new REST API endpoint that significantly improved the
engagement on the operator dashboard and made it easier for operators
to use the system.
• Updated the documentation, service level diagrams, and READMEs of all
the microservices of the product, resulting in a streamlined and
user-friendly architecture that reduced support tickets.
• Conducted instrumentation, created dashboards, and set up alerts for
Command Center to proactively monitor critical events and ensure
maximum uptime, resulting in improved system reliability.
• Utilized Apache Beam to build Clickhouse Dashboards, enabling the team
to visualize and analyze data more effectively, resulting in increased
productivity and efficiency

Software Engineer

Software Engineer @ IDfy | BTech in Computer Science

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Know about Vishnu Sharma's work experience, education, bootcamps, certifications, and much more. Vishnu Sharma